I met Sylvia at Insight Guides when I started there in 1997 – when she’d only been in publishing for 16 years and was still learning the trade… She was very friendly and one of the few normal people in a slightly strange office. She was also a very thorough and reliable proofreader – the kind of person who is somehow able to concentrate on fiddly work while simultaneously engaging in an in-depth conversation about the pros and cons of tequila slammers.
